Frequently Asked Questions

How do I calculate the delivery cost?
Add the item you are looking at to your shopping cart. This is done by inserting the quantity you would like to purchase in the ADD box provided.
Press enter or select ADD THIS TO MY CART. On the next screen (Your Shopping Cart Contents) scroll down and enter your post code then select UPDATE. A list of available freight options is then displayed along with the cost.
To check the freight cost of another item, remove the current item from your shopping cart OR add another item to your shopping cart and check the combined delivery cost.
If you feel you can organize a more cost effective way to receive goods to your area please contact us. We are glad to help in any way we can. 

Do you have the products in stock in Australia?
Yes, products shown on this website are in stock in Australia.

If any item is sold out it will be identified as SOLD OUT which will mean we have no stock in Australia.
The item will return into stock around or on the date provided.
If an item is removed from our website it will no longer be available for sale. 
Our range of solar panels are manufactured in China to our specifications. All kits are manufactured to our design requirements. They are not off the shelf Chinese kits.

How do I calculate the size of the solar panel I require?
Helpful information to calculate your panel size requirements can be found in the document below.

What do I use to clean my solar panels?
Warm water and a soft sponge or cloth and try and keep your regulator dry.

Will hail hurt my solar panel?
Small hail will not be a problem. Large hail stones could cause damage. All glass used in solar panels is toughened so they will take a lot of breaking. Best to be safe and try and avoid hail if possible.

Who can I get to install my solar panels if I don't think I can install them?
Installation can be carried out by an auto electrician. The panels and regulators are for a 12/24V installation.

What can I run with a solar panel?
The solar panels charge the battery your appliances are running from. It depends on the size and condition of the battery your panels will be connected to. The solar panels will charge a battery while it is in the sun and stop when the battery is fully charged. If your appliances draw more power than the Solar panel can make it will not be able to completely charge your battery. Use the link above to help calculate the correct size solar panel for your needs. 12V fridges, lights, TVs, DVDs and inverters to run 240V appliances are commonly used.

Do solar panel systems make any noise?
NO noise silent and you can use them in all National Parks.

Can I attach a mount to the frame of the solar panel?
Yes, the solar panels have a very sturdy aluminium frame. You can screw or pop rivet into this frame.
But please make sure when drilling the mounting holes, you do not hit the solar cells or backing.

What does a Regulator do?
A regulator converts the power created by your solar panel into a compatible power suitable for your battery. It also controls the charge that is put into your battery. The regulator will stop charging your battery when the battery is fully charged. It then waits until your battery drops below preset voltages and then starts charging your battery again. Most regulators have a load facility which allows you to hook appliances direct to the regulator (such as lights) if required. 

What product should I use to fix the Brackets to my roof?
The Solar panel bracket have been designed to be fixed to a surface using Sikaflex-252. Installation should be carried out as per the instructions shown in this document. If you are not confident with the Sikaflex being the only source of fixing additional screws can be added. This will increase the chance of leaks.

Will dirty glass on my solar panel reduce the power it creates?
Yes, keep the glass area of your solar panel as clean as possible. All dirty marks or films on the glass surface will reduce its efficiency. Keep it free from bird and bat dropping's as they may permanently mark the glass surface. Clean with a moist soft cloth.

How do I know if my folding solar panel kit is working?
Check the lights on the regulator. Standard regulators will usually have two LED lights, one light will indicate there is enough sun to start a charge and the other will indicate the current battery charge status.

For more information see the online manual or your hard copy provided with your purchase.
If more information is required, please email us at sales@solarcampingaustralia.com.au

What does all the info in the specifications mean?
The specifications are provided to help you choose your panel. It also indicates the working parameters each product can achieve. 

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